Shipping policy
Shipping Policy
Last Updated: April 05, 2026
At GoGrabb, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for full details on processing times, delivery, and tracking.
📦 Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with your tracking details.
🚚 Shipping Times
Estimated delivery times vary based on your location:
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United States & Canada: 8-15 business days
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United Kingdom: 7-15 business days
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Australia & New Zealand: 6–12 business days
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International: 7–15 business days
Please note that shipping times may vary slightly due to demand, customs, or carrier delays.
💸 Shipping Costs
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Free Standard Shipping is available on orders over $40
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Standard shipping rates will be calculated at checkout
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Express shipping options (if available) will be shown at checkout.
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this to track your package in real-time.
If you do not receive tracking within 3–5 days, please contact our support team.
⚠️ Delays & Exceptions
While we aim to deliver within the estimated timeframe, delays may occur due to:
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High demand periods
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Shipping carrier delays
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Customs processing (for international orders)
GoGrabb is not responsible for delays caused by external factors beyond our control, but we will always do our best to assist you.
❗ Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
📬 Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please:
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Check with neighbors or your local courier
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Contact us within 48 hours
We will work with the carrier to resolve the issue.
💬 Need Help?
If you have any questions about your order, feel free to contact us:
📧 Email: hellogograbb@gmail.com
We aim to respond within 24 hours.
Thank you for shopping with GoGrabb 💜